Checkout using your account
This form is protected by reCAPTCHA - the Google Privacy Policy and Terms of Service apply.
Checkout as a new customer
Creating an account has many benefits:
Take advantage of our framework specially negotiated for you for your returns.
Choose your home country and order your convenient shipping label. Once your order has been received, we will create the shipping label manually and send it to you within 1-2 business days via e-mail. Please check your email mailbox and possibly the spam folder after 1-2 days.
Box the item carefully in the original packaging. Please do not forget to add your completed return form within the package so that we can process your return or your exchange as soon as possible.
You can now print the shipping label, stick it on the package and deliver your return to the local post office.
We will inform you by email once we have received your return.
Please note that shipping labels are excluded from a return.
You submitted your review for moderation.